Google Ads Quality Score Explained: What It Is and How to Improve It

What Is Google Ads Quality Score, Really?

If you run Google Ads campaigns, you have probably seen a small number between 1 and 10 next to each of your keywords. That number is your Quality Score, and it has a direct impact on how much you pay per click and whether your ads even show up at all.

In simple terms, Quality Score is Google’s rating of how relevant and useful your ad and landing page are to someone searching for a particular keyword. A score of 1 means Google thinks your ad experience is poor. A score of 10 means Google considers it excellent.

Think of it as a report card. Google grades your ad experience so it can decide which ads deserve the best positions at the lowest prices. The better your grade, the less you pay and the more visibility you get.

Why Should Small Business Owners Care About Quality Score?

Here is the part that matters most for your budget: Quality Score directly influences your cost per click (CPC). Two advertisers can bid on the exact same keyword, but the one with the higher Quality Score will often pay less and appear in a better position.

This happens because Google uses a formula called Ad Rank to determine where your ad shows up:

Ad Rank = Your Bid x Quality Score (plus other factors like ad extensions)

So if your competitor bids $5 with a Quality Score of 4, and you bid $3 with a Quality Score of 8, you can outrank them while paying less. That is why improving Quality Score is one of the smartest things you can do to stretch your advertising budget further.

The Three Components of Quality Score

Google calculates Quality Score using three specific components. Each one is rated as Above Average, Average, or Below Average compared to other advertisers bidding on the same keyword.

Component What It Measures Why It Matters
Expected Click-Through Rate (CTR) How likely people are to click your ad when it appears Google wants to show ads that people actually find useful and click on
Ad Relevance How closely your ad copy matches the intent behind the keyword Irrelevant ads frustrate users and waste everyone’s time
Landing Page Experience How useful, relevant, and easy to navigate your landing page is Google wants searchers to find what they were promised in the ad

Let us look at each of these in more detail.

1. Expected Click-Through Rate (Expected CTR)

This is Google’s prediction of how likely your ad is to get clicked when it appears for a given keyword. It is based on historical performance data, adjusted to remove the effects of ad position, extensions, and other formatting factors.

A Below Average rating here means Google thinks searchers are not finding your ad compelling enough to click. This is usually a sign that your ad copy needs work.

2. Ad Relevance

Ad relevance measures how well your ad matches the intent behind a user’s search query. If someone searches for “emergency plumber near me” and your ad talks about bathroom renovation services, Google will flag that as a mismatch.

A Below Average rating means your ad groups might be too broad, or your ad copy does not align closely enough with your targeted keywords.

3. Landing Page Experience

This component evaluates what happens after someone clicks your ad. Google considers factors like:

  • Is the landing page content relevant to the ad and keyword?
  • Does the page load quickly, especially on mobile devices?
  • Is the page easy to navigate?
  • Is the content original and useful?
  • Is the business transparent about what it offers?

A Below Average rating here often means your landing page is slow, hard to use on mobile, or does not deliver on the promise your ad made.

What Is a Good Quality Score?

Here is a practical breakdown of what different Quality Scores typically mean:

Quality Score What It Means Action Needed
1 to 3 Poor. You are likely overpaying significantly. Immediate restructuring required
4 to 5 Below average. There is meaningful room for improvement. Review ad relevance and landing pages
6 Average. You are in line with competitors. Fine-tune for gains
7 to 8 Good. You are beating most competitors. Maintain and optimize gradually
9 to 10 Excellent. You are getting the best possible rates. Keep doing what you are doing

For most small businesses, aiming for a 7 or above on your most important keywords is a realistic and rewarding goal.

Does Quality Score Still Matter in 2026?

Yes, absolutely. While Google has introduced more automation, smart bidding strategies, and AI-powered campaign types over the past few years, Quality Score remains a core diagnostic metric for Search campaigns. Google confirmed in early 2026 that it continues to use the same three components to evaluate ad quality in its auction system.

What has changed is the context. With the rise of Performance Max and broad match keywords, some advertisers wonder if manually optimizing Quality Score is still worth the effort. The answer is clear: for any campaign where you use specific keyword targeting, Quality Score is still one of the most impactful levers you can pull.

7 Actionable Ways to Improve Your Quality Score

Now for the practical part. Here are seven steps you can take right now to raise your Quality Score and lower your cost per click without adding a single dollar to your budget.

1. Tighten Your Ad Groups

One of the most common mistakes small businesses make is stuffing too many loosely related keywords into a single ad group. When your ad group contains keywords with different intents, your ad copy cannot be relevant to all of them.

What to do: Create smaller, tightly themed ad groups with 5 to 15 closely related keywords each. Each ad group should have ads written specifically for those keywords.

2. Write Ad Copy That Mirrors the Search Intent

Your ad headline and description should directly reflect what the searcher is looking for. If someone searches for “affordable accounting software for freelancers,” your ad should mention affordable pricing and freelancers specifically.

What to do:

  • Include your primary keyword in at least one headline
  • Address the specific need or pain point behind the search
  • Use a clear, relevant call to action
  • Test multiple ad variations using Responsive Search Ads

3. Improve Your Landing Page Relevance

Sending all your ad traffic to your homepage is a Quality Score killer. Your landing page should deliver exactly what your ad promised.

What to do:

  • Create dedicated landing pages for your most important ad groups
  • Make sure the headline on your landing page matches your ad message
  • Include the keywords naturally in your page content
  • Provide a clear path to conversion (contact form, phone number, purchase button)

4. Speed Up Your Landing Pages

Page speed is a significant factor in landing page experience. If your page takes more than three seconds to load, you are losing visitors and hurting your Quality Score at the same time.

What to do:

  • Compress images before uploading them
  • Use a fast, reliable hosting provider
  • Minimize unnecessary scripts and plugins
  • Test your speed with Google PageSpeed Insights and aim for a score above 80

5. Make Your Site Mobile-Friendly

More than half of Google searches happen on mobile devices. If your landing page is hard to read or navigate on a phone, Google will penalize your landing page experience score.

What to do: Use responsive design, make buttons large enough to tap easily, and ensure your content is readable without zooming.

6. Use Negative Keywords Aggressively

Negative keywords prevent your ads from showing for irrelevant searches. When your ads appear for the wrong queries, people do not click, and your expected CTR drops.

What to do: Review your Search Terms report weekly and add irrelevant terms as negative keywords. For example, if you sell premium products, you might add “free,” “cheap,” or “DIY” as negatives.

7. Leverage Ad Extensions (Now Called Ad Assets)

Ad assets like sitelinks, callouts, structured snippets, and call extensions make your ad larger and more informative. While they do not directly change your Quality Score number, they improve your click-through rate, which feeds back into expected CTR over time.

What to do: Add at least four sitelinks, four callout extensions, and one structured snippet to every campaign. Keep them relevant and updated.

How to Check Your Quality Score in Google Ads

If you have never looked at your Quality Score, here is how to find it:

  1. Sign in to your Google Ads account
  2. Go to the Keywords section in the left menu
  3. Click the Columns icon (it looks like three vertical bars)
  4. Under “Modify columns,” expand the Quality Score section
  5. Add “Quality Score,” “Expected CTR,” “Ad Relevance,” and “Landing Page Experience”
  6. Click Apply

You will now see scores for each keyword alongside the individual component ratings. Focus your improvement efforts on keywords that have the highest spend but the lowest scores.

A Common Misconception: Quality Score Is Not Used Directly in the Auction

Here is something that confuses many advertisers. The Quality Score number you see in your account (1 to 10) is a historical, aggregated diagnostic tool. Google has stated that the actual quality calculations used in each real-time auction are more nuanced and take into account additional signals like device, location, time of day, and the specific search query.

So why does the 1-to-10 score still matter? Because it is the best indicator you have of how Google perceives your ad quality. If your visible Quality Score is low, your real-time auction quality is almost certainly low too. Improving the visible score means you are moving the right levers.

Quality Score vs. Ad Rank: What Is the Difference?

People often confuse these two terms. Here is the difference:

  • Quality Score is a diagnostic metric visible in your account, rated 1 to 10, based on historical data.
  • Ad Rank is the real-time calculation Google uses in every single auction to determine if your ad shows and where it appears. Ad Rank factors in your bid, real-time quality assessments, the competitiveness of the auction, the context of the search, and the expected impact of ad assets.

You cannot see your Ad Rank directly. But by improving your Quality Score, you are improving the quality signals that feed into Ad Rank.

How Much Money Can a Better Quality Score Save You?

The savings can be dramatic. As a general benchmark:

  • A Quality Score of 10 can reduce your CPC by up to 50% compared to a score of 5
  • A Quality Score of 3 can increase your CPC by 67% or more compared to a score of 5

For a small business spending $2,000 per month on Google Ads, moving your average Quality Score from 5 to 8 could effectively give you the equivalent of an extra $600 to $800 per month in ad visibility, without spending an additional cent.

Final Thoughts

Quality Score is not a vanity metric. It is one of the few things in Google Ads that rewards good advertising practices with real financial savings. By creating tightly themed ad groups, writing relevant ad copy, building fast and focused landing pages, and regularly cleaning up your keyword lists, you can significantly lower your costs while reaching more of the right people.

If you are a small business owner managing your own Google Ads, start by checking your Quality Scores today and identify the keywords rated below 6. Focus on those first and work through the seven steps outlined above. The improvements often show up within a few weeks.

Need help optimizing your Google Ads campaigns? At Di Biasotto, we specialize in helping businesses get better results from their advertising spend. Get in touch and let us take a look at your account.

Frequently Asked Questions

What is a good Quality Score in Google Ads?

A Quality Score of 7 or higher is generally considered good. Scores of 8 to 10 are excellent and usually mean you are paying less per click than your competitors. If your scores are below 6, there is significant room for improvement that can save you money.

What are the three components of Quality Score?

The three components are Expected Click-Through Rate (how likely people are to click your ad), Ad Relevance (how well your ad matches the search intent), and Landing Page Experience (how useful and relevant your landing page is after someone clicks).

How can I improve my Google Ads Quality Score quickly?

The fastest wins usually come from tightening your ad groups so each one contains closely related keywords, rewriting ad copy to better match those keywords, and making sure your landing page directly addresses what the searcher is looking for. Removing irrelevant search terms through negative keywords also helps improve expected CTR.

Does Quality Score affect how much I pay per click?

Yes. A higher Quality Score lowers your actual cost per click. Google rewards advertisers who provide relevant, high-quality ad experiences by charging them less for the same or better ad positions.

Can I see Quality Score for all campaign types?

Quality Score is currently available as a visible metric only for Search campaigns at the keyword level. Display, Video, and Performance Max campaigns use quality signals internally, but they do not display a 1-to-10 Quality Score in your account.

Is Quality Score the same as Ad Rank?

No. Quality Score is a diagnostic tool you can see in your account. Ad Rank is the real-time calculation Google performs during every auction to decide your ad position and cost. Quality Score gives you insight into the quality factors that influence Ad Rank, but they are not the same thing.

Di Biasotto offers your brand the most effective and efficient route to launching digital campaigns that generate results. We are results and ROI-obsessed.

Contact Info

Copyright © 2022 Di Biasotto Creative. All Rights Reserved.